Privacy Policy
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1.1. At Pop Top T, LLC ("Company," "we," "us," or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website (www.PopTopT.com) and services.
1.2. By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our site or services.
1.3. This Privacy Policy is effective as of the date specified below and may be updated periodically. Any changes will be posted on our website, and significant updates will be communicated to users directly.
- Information We Collect
2.1. Personal Information: We collect personal data that you voluntarily provide, including but not limited to your name, email address, shipping address, phone number, and payment information, when you:
2.1.1. Create an account on our website.
2.1.2. Make a purchase or request customer support.
2.1.3. Subscribe to our newsletters or marketing communications.
2.2. Non-Personal Information: We collect non-identifiable data about your interaction with our website, such as browser type, IP address, device information, and usage patterns.
2.3. Cookies and Tracking Technologies:
2.3.1. Our site uses cookies, pixels, and similar tracking technologies to enhance functionality, improve user experience, and analyze site traffic.
2.3.2. You can manage or disable cookies through your browser settings; however, some features of the website may be impacted.
- How We Use Your Information
3.1. To Fulfill Orders and Transactions:
3.1.1. We use your data to process payments, ship products, and provide order confirmation and tracking details.
3.2. To Improve User Experience:
3.2.1. Data collected through cookies and other technologies helps us understand user preferences and optimize our website.
3.3. Marketing Communications:
3.3.1. If you opt-in, we use your contact information to send promotional offers, newsletters, and updates about our products and services.
3.4. Third-Party Services:
3.4.1. We utilize third-party platforms, including Klaviyo, for Customer Relationship Management (CRM) and email marketing purposes. Klaviyo helps us:
3.4.1.1. Manage and analyze customer data.
3.4.1.2. Automate and personalize email marketing campaigns.
3.4.2. To learn more about Klaviyo's privacy practices, visit their privacy policy at Klaviyo Privacy Policy.
3.5. Legal Compliance and Fraud Prevention:
3.5.1. We may use or disclose your data to comply with applicable laws, enforce our terms of service, or protect our rights and the safety of others.
- Sharing Your Information
4.1. Third-Party Service Providers:
4.1.1. We share data with trusted third-party partners who assist us in operating our business, such as Shopify (for secure payment processing) and Klaviyo (for CRM and email marketing).
4.1.2. These providers are authorized to use your personal data solely for the purposes of delivering their services to us and are bound by contractual obligations to protect your privacy.
4.2. Legal Obligations:
4.2.1. We may disclose information if required by law or in response to valid legal requests, such as subpoenas or court orders.
4.3. Business Transfers:
4.3.1. In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred as part of the transaction.
- Data Security
5.1. Security Measures:
5.1.1. We implement industry-standard measures, including encryption and secure servers, to safeguard your data.
5.1.2. While we strive to protect your information, no system can guarantee complete security. We encourage users to maintain secure passwords and exercise caution when sharing sensitive data online.
- Your Rights
6.1. Access and Updates:
6.1.1. You have the right to request access to your personal information or update inaccuracies.
6.2. Opt-Out:
6.2.1. You may unsubscribe from marketing communications at any time using the "Unsubscribe" link in our emails or by contacting us directly.
6.3. Data Deletion:
6.3.1. You may request the deletion of your personal data, subject to any legal obligations requiring retention.
6.4. California Residents:
6.4.1. If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). For more details, please contact us at support@poptopt.com.
- Retention of Information
7.1. Retention Periods:
7.1.1. We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7.2. Archived Data:
7.2.1. Data no longer actively used may be archived but will still be subject to security measures.
- Changes to this Privacy Policy
8.1. Notification of Updates:
8.1.1. Any significant changes to our privacy practices will be communicated via email or a prominent notice on our website.
8.2. Version Control:
8.2.1. The latest version of this Privacy Policy will always be available on our website.
- Contact Information
9.1. Support Team: For questions or concerns regarding this Privacy Policy, please reach out to us at:
- Email: support@poptopt.com
- Mailing Address: 5420 Parkmor Rd, Calabasas, CA 91302
- Additional Resources
10.1. For more information on data protection and privacy laws, consult the following: